Diversdesk CRM-Go: The Paperless Solution for Your Dive Business

Tired of shuffling through stacks of paperwork and chasing down customers for medical forms? Managing a dive center is challenging enough without administrative tasks eating up your time and energy. You want to focus on what you do best, creating amazing underwater experiences, not on data entry and filing. That's where Diversdesk's CRM-Go Plan comes in. Designed specifically for the dive industry, this plan is the ideal solution for dive centers and dive professionals looking to streamline their operations, go completely paperless, and deliver a professional, seamless experience from the very first contact.

Key Benefits at a Glance

• 100% Paperless Customer Registration: Say goodbye to physical forms and manual data entry.
• Personalized Onboarding Journeys: Tailor the registration process for divers, students, and non-divers.
• Custom Forms, Waivers & Contracts: Ensure all your legal documents are up-to-date and easily accessible.
• Real-Time Insights & Data: Track pending registrations and customer trends at a glance.
• Seamless Data Exports: Effortlessly export data for marketing and analysis.
• Stronger Brand Presence & Professional Look: Impress customers with a modern, efficient process.
• Improved Customer Experience & Engagement: Make their journey from booking to diving smooth and enjoyable.
• Build a Powerful Customer Database: Leverage your data for targeted email marketing and stronger customer relationships.

100% Paperless Registration

This is more than just a convenience; it's a game-changer for your business. Your customers can easily register before arrival using their own devices. All required waivers, including the diver medical form, can be signed in advance, and the need for medical clearance is triggered ahead of time. Once completed, they can upload the signed medical evaluation for your approval, saving precious time on check-in day and ensuring everything is ready before their activity.

Personalized Onboarding Journeys

Every customer is different, and their paperwork should be too. With CRM-Go, you can create tailored onboarding experiences by customizing registration forms, waivers, contracts, and terms. This flexibility applies to both certified divers and non-divers, ensuring the right documents are provided every time. This not only keeps you compliant but also shows your customers you're organized and professional.

To see how these flexible options can transform your guest experience, read our blog post 3 Ways to Onboard Every Dive Center Customer.

Build a Powerful Customer Database for Marketing

This is where the CRM-Go Plan truly helps your business grow. As soon as a customer completes their registration, their profile is instantly added to your secure, centralized database. This isn't just a list of names; it’s a treasure trove of information that you can leverage for effective marketing. With easy access to their full registration and activity history, you can:

• Segment your audience: Filter your customers by certification level, last dive date, or even the type of activity they registered for.
• Launch targeted email campaigns: Imagine being able to send a special offer only to divers who have completed their Open Water course with you in the past year, encouraging them to sign up for an Advanced course.
• Create tailored communications: Send personalized newsletters or promotions that resonate with specific groups, strengthening your relationships and driving repeat business.

This feature allows you to turn administrative data into a powerful tool for growth and customer loyalty.

Custom Forms & Paperwork Automation

Draft your ideal custom waivers, terms, and contracts, reducing human error and ensuring brand consistency. Our library includes pre-configured templates that match industry-standard waivers from major certification agencies like PADI, SSI and SDI/TDI, giving you a powerful starting point.

For protection and security, every signed waiver comes with a secure audit trail, and you have the flexibility to add a second layer of security with optional OTP (One-Time Password) verification. This helps ensure your paperwork is not only compliant with data protection regulations like GDPR, but also fully secure.

The system also creates an extremely pleasant experience for frequent and returning divers. With our smart paperwork automation, signed waivers remain valid for the specified term, so customers don’t need to repeat the entire process every time they visit. This simple feature saves both you and your most loyal customers a lot of time and hassle.

Who is the CRM-Go Plan For?

The CRM-Go Plan is the ideal solution for businesses committed to creating a seamless, professional experience for their customers. It helps you streamline operations and enhance satisfaction without the complexity of a full-scale management system. It's for you if you are a:

• Small to Medium-Sized Dive Operation: This includes dive centers, independent professionals, and smaller-scale operators who need to get administrative tasks under control and go paperless, but don't require a public-facing scheduling or booking tool just yet.
• Dive Resort or Hotel-Based Dive Center: You primarily serve in-house guests and need an efficient, paperless way to handle registrations, waivers, and customer data without the need for extensive booking features.
• Tour Operator or Activity Provider: You run tours, excursions, or other activities and need a simple, reliable way to manage customer waivers, gather data, and create a professional, paperless check-in process.

Pricing

Our CRM-Go Plan is available for just $27.00 USD per month, billed annually. This straightforward pricing gives you full access to all the features and benefits of the plan, ensuring you get the most value for your investment without any hidden costs.

You can find more information on all our available plans and pricing on our pricing page.

Ready to Grow? Explore Our Full-Featured Plans

While the CRM-Go Plan is the perfect way to get started, your business might need more comprehensive tools to manage every aspect of your operations. If you're looking to take your center to the next level, our Starter, Pro, and Enterprise plans offer powerful features that streamline planning, scheduling, retail, and more. With our full-featured plans, you can benefit from:

• Comprehensive Planning & Scheduling: Manage your center's calendar, staff, and resources all in one place.
• Integrated Retail & Rental Management: Track inventory, process sales, and automate rental bookings seamlessly.
• Advanced Payment Automation: Simplify billing, invoicing, and payment tracking.
• Staff Planning & Personal Calendars: Efficiently manage your team and their schedules.
• Bookkeeping & Advanced Metrics: Connect your data for deeper financial insights and performance tracking.

By starting with CRM-Go, you build the foundation, and as your needs grow, we have a plan ready to scale with you.

Ready to Simplify Your Dive Business?

Don't let paperwork and administrative headaches hold your business back. The Diversdesk CRM-Go Plan is the simple, effective, and affordable way to go paperless, impress your customers, and build a powerful foundation for marketing.

See for yourself how the Diversdesk CRM-Go Plan can transform your business.
Book a demo today!