Tired of juggling spreadsheets, chasing payments, and manually tracking every piece of rental gear? Running a successful liveaboard operation requires a complete solution to manage your entire operation, from cabin availability to complex passenger manifests. Diversdesk’s Liveaboard solution is designed specifically for liveaboard operators, providing a seamless, automated way to manage your boats, agents, and guests in one place.
Key Benefits at a Glance
- Powerful Booking Engine: A professional tool for direct sales through your website or unique booking links.
- Real-Time Channel Management: Automatically sync availability across sales channels like LiveaboardHub and ScubaDates.
- Integrated Agents Portal: Give agents 24/7 access to live availability and contracted prices.
- Full On-Board POS & Billing: Easily manage on-boat purchases and retail with seamless billing from start to end.
- Complete Inventory & Maintenance: Track rental gear and schedule essential servicing or gear checks.
- 100% Paperless Onboarding: Guests upload passport data, medical forms, and diving info before arrival.
- Automated Guest Engagement: Send automated WhatsApp and email notifications, reminders, and nurturing campaigns.
- Instant Manifest Generation: Generate trip reports, equipment lists, and transfer info with a single click.
- Secure Payment Gateway: Accept online payments and automate transactions to improve cash flow.
Powerful Booking Engine & Channel Management
No more manual spreadsheets or the risk of overbooking. Our Liveaboard solution includes a robust booking engine that allows customers to book directly through your website. Your Schedule Management module ensures that whether a booking comes from a direct customer or an agency, your availability is updated everywhere in real-time. This Channel Manager functionality also offers powerful APIs and CSV exports to keep your data synced with global networks of online agents.
Empower Agents with a Consolidated Hub
Reduce the manual email and phone communication latency that slows down your business. Each of your agents receives a unique login to a consolidated availability hub. From there, they can view live availability, create booking requests, and manage their own guest details while receiving automated reminders for expiring options.
On-Board POS, Inventory & Maintenance
Managing a boat means managing a floating retail shop and a complex inventory of gear. Our system provides a Full POS (Point of Sale) to handle on-boat purchases, ensuring easy billing for extras and retail items throughout the voyage. Beyond sales, you can manage your rental gear and tanks, and even schedule maintenance and servicing for your equipment. This ensures your fleet remains compliant and your gear is always dive-ready.
100% Paperless Registration & Automated Nurturing
This is a game-changer for your pre-trip preparation. Instead of collecting documents via email, you send a secure link to each guest to complete their profiles, sign digital waivers, and upload medical evaluations and passport data before they ever step foot on the boat.
Once registered, guests are added to your centralized CRM database. You can then use automated guest engagement (lifecycle marketing) to:
- Send Trip Notifications: Automated reminders and follow-up messages via email or WhatsApp.
- Nurture Leads: Target divers based on their certification levels or history for future safari bookings.
Custom Manifests & Financial Reporting
Generate all necessary reports for your crew and local authorities in minutes. The system allows you to download customised manifests that include diving info, equipment needs, and transfer details. Beyond the boat, you gain insightful financial and sales statistics, allowing you to track agent performance and commissions with ease.
Simple Pricing for Your Fleet
Our pricing is straightforward and designed to scale as your fleet grows:
- 1 Boat: $1,000 USD / Year
- 2 Boats: $1,750 USD / Year (Includes 25% discount on 2nd boat)
- 3 Boats: $2,250 USD / Year (Includes 50% discount on 3rd boat)