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    Diversdesk Help

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    Partner booking checklist

    Follow the partner booking manual for instructions and links to the detailed articles.

    1. View availability. Open the departure and check cabins, dates, prices, and onboard fees.
    2. Place option. Choose Hold cabins & continue → Review option → Place option. Check the reservation’s approval requirement and option deadline.
    3. Confirm booking. Once the required customer payment is received and you are ready to commit, use Confirm booking. This accepts the operator-payment schedule. Open Partner settlement → View partner invoice immediately; no email request is needed.
    4. Send paperwork. Open Guest registration and paperwork → Copy booking URL, then share the link. Copying does not send an email. Partner-billed prices are not displayed; separately charged customer extras may be visible.
    5. Pay the operator. Transfer the amount due using the invoice instructions, then Report deposit transfer. The operator still needs to review reported payment proof.
    6. Pay the balance. Check the remaining amount and deadline, pay, and Report balance transfer where available. Check that payment and guest paperwork are complete.

    If the operator collects a payment directly, follow that reservation’s collection instructions. Check Reservations even when no email arrives.